Parkland Health Center is pleased to announce that Carrie Ann LaChance, RN, SANE has been selected as the ICARE Star Service Team Member for January 2020. Carrie is a nurse in the emergency department and she has worked at Parkland Health Center for over three years.
Carrie’s nomination reads, “She is one of the most valuable team players in the ED. She is very hard working, and constantly goes above and beyond, volunteering to take on more patients than normally required. She is kind and helpful to seasoned and new nurses, providers and patients. This person is always positive; never negative, and always prompt.”
When asked what she likes about her job, Carrie replied, “I like that it is challenging and fast-paced and I get to work with some wonderful and smart people.”
When asked how she felt when hearing that she was selected for the Star Service award, Carrie said, “I felt honored, appreciative and surprised.”
ICARE is Parkland’s patient experience service initiative and the acronym stands for the following values; Integrity, Compassion, Accountability, Respect and Excellence.