Parkland Health Center is pleased to announce that Jennifer Brewer, RN, has been selected as the ICARE Star Service Employee for July 2018. Jennifer is a nurse in the intensive care unit and has worked at Parkland Health Center and Mineral Area Regional Medical Center for a combined total of 10 years. Prior experience includes three years at St. Louis Children’s Hospital where she worked in intensive care and in the pediatric cardiac intensive care unit.
Excerpts from Jennifer’s nomination read, “Jen always takes time to explain things to patients and their families -- to thoroughly educate them -- and always has a smile for them. She spends time making sure all their needs are met and ALWAYS puts her patients first. A truly caring person.”
When asked what she likes about her job at Parkland, Jennifer responded, “Helping people feel comfortable in a setting they don’t want to be in and keeping families informed. I like to put myself in others’ situations and treat patients how I would want my mom or myself treated.” Reflecting on how she felt about receiving the award, she said, “I felt like we have really good employees throughout the hospital that I felt are more deserving.”
ICARE is Parkland’s patient experience service initiative and the acronym stands for the following values; Integrity, Compassion, Accountability, Respect and Excellence.