Parkland Health Center is pleased to announce that Steve Layton has been selected as the ICARE Star Service Employee for August 2018. Steve is a lab assistant and has worked at Parkland Health Center for six years.
Excerpts from Steve’s nomination read, “He has a strong sense of commitment and accepts responsibility while working closely with his co-workers. He has a positive attitude and is responsible for a multitude of tasks from customer service to floor and ER nurses. He is committed to excellence in all aspects including attendance, quality of work and work ethic.”
When asked what he likes about his job, Steve responded, “I like making things work. I just really enjoy being that integral cohesion between the lab and all the other departments.” Reflecting on how he felt about receiving the award, he said, “It feels good to be recognized, of course. I don’t like to be noticed, but it feels nice.”
ICARE is Parkland’s patient experience service initiative and the acronym stands for the following values; Integrity, Compassion, Accountability, Respect and Excellence.