Parkland Health Center is pleased to announce that Natalie Sparkman has been selected as the ICARE Star Service Employee for November 2017. Natalie is a project manager in the finance department and has worked at Parkland Health Center for two years.
Excerpts from Natalie’s nomination read, “She goes above and beyond to explain and educate staff members on their financial issues and/or responsibilities. She is more than willing to be flexible and work around others’ schedules as well as having a very quick response time. She takes her work very seriously and is a team player. She wants everyone to succeed and will do her best to help others reach their desired outcomes. She lives the ICARE values in her everyday work life and is very deserving of the employee of the month recognition.”
When asked what she likes about her job at Parkland, Natalie responded, “I encounter different questions and different things to work on every day, and I enjoy that. I also like the people I work with.” Reflecting on the announcement of the award, she said, “It was exciting!” During this same timeframe, Natalie, who is expecting her second child, was also given a surprise baby shower by her co-workers. Natalie summed it all up by saying, “I am very grateful for everybody.”
ICARE is Parkland’s patient experience service initiative and the acronym stands for the following values; Integrity, Compassion, Accountability, Respect and Excellence.