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Words of Appreciation

People often send us notes of heartfelt appreciation.

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I was there with my mother and your staff gave 110 percent. 200 Hall, God bless you all. God sent Melissa and Ruby to us. They went above and beyond their duties. Our stay was wonderful. Thank you all, and as for Dr. Roubey, what a compassionate man. God bless him and his calling as a physician. Thank you all for everything. Words cannot express how grateful we are. 


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Dear Christina, Brenda and the Med/Surg staff. Just a note to say thank you all so much for the wonderful care I received after my recent surgery. Everyone was so wonderful, especially night staff, Melissa RN and Chris PCT. They were so sweet, kind and professional. I’m in awe of the great people there. 

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Thank you all for the respect and care you showed me. You are very special people. 

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Just wanted to take a moment to say “thank you” to the ED staff that worked on the night of June 27. Their professionalism and compassion to our family during this time of sorrow was greatly appreciated. My wife’s uncle was dying, and they went above and beyond taking care of not just his physical needs but our family’s emotional needs as well. Special thanks to Dr. Raines, who took the time to sit down and explain what was going on, listened to our concerns and kept us informed of his situation and what they were doing. Also special thanks to ED nurses Sara, Stephanie and Deb for their kindness and support. They transferred him to the floor where he made it through the night and passed away the next morning. Special thanks to floor nursing staff, Debbie, Mary Ann and Jeanna for their compassion, concern and patience to our family. God bless each one of you. This is what makes me proud to be a member of the Parkland family. 

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I would like to say thank you to the nursing staff on the 200 hall. My husband was a patient and your Hospital and received excellent care with great kindness and consideration. 

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Doctors and staff don't hear it often enough. A BIG THANK YOU! I wanted to personally thank the hospital staff in the ER for June 25th care of my wife. She arrived at the ER about 11 a.m. complaining of chest pains. She got excellent care with Drs. Hunt and Roubey. The nursing staff was great too! That whole staff that day was wonderful! 

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Monday morning I fell and hurt my ankle. The wife drove me to your facilities in Farmington. After we found out that it was broken Mary put a splint on it. I just want to tell you I have been in many ERs and this was the best treatment that I have ever had. Everyone from the front desk until the time I left was very professional and in a good helpful mode. It was a pleasant experience. Thank you. 

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Parkland Health has been a life-saver for me on multiple occasions! Their patient care is incomparable! I recently suffered a TIA attack. Their paramedics were here in minutes...in time to actually witness the symptoms, which made for a much faster diagnosis. The nurses were great...very friendly, compassionate and solicitous of my needs. I was even provided with a special longer bed for my height and a mattress that constantly adjusted under me to prevent any bed sores. Even the food was great! A great big THANK YOU to all the doctors and staff at Parkland Health! Can't imagine what we'd do without you! 

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I had to go to your ER this afternoon/evening and I just wanted to comment. I have not been in your hospital in years and I was I impressed with all the changes but more importantly I was IMPRESSED with your staff and the care I received.! THANKS for all the GREAT changes you have made and for bringing excellent health care service to St. Francois county! 

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I was very pleased and impressed with the way I was treated here. All the nurses and aids were very nice to me. They provided anything I asked for and always in a timely manner. They never acted like they didn’t have time for me. I received extensive help and assistance, which I really appreciated. My pain was always under control. The experience couldn’t have been any better for me and my family. The whole staff and housekeeping crew were excellent. 

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I would like to say what a positive experience I had in your hospital. I had an excellent surgeon in Dr. Vaness, and a wonderful nurse who prepared me for surgery. The surgical floor was very, very nice and clean. The surgical staff was the best. They explained everything to me and made my stay very comfortable and worry free. I have another surgery coming up in the near future and am looking forward to it this time instead of apprehension. Thanks again from a very satisfied customer. 

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Thanks to the floor nursing, surgery and kitchen staff for your excellent care and good food.
 
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Brenda, Jeff and Matt . . . you are awesome people to be associated with. I had a lot of fun during my rehab. You made it comfortable, yet still accomplished what I had to do. I have come a long way and that's because of you. I'm going to miss you all. Thanks for everything.

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Thank you to Donna. She was the most loving and caring nurse I have ever had . . . my angel of mercy. When I asked her to pray for me, she did right on the spot. You don't get that everywhere. All the nurses at PHC are wonderful. Thank you, and God bless you all.

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Thank you for taking such good care of may loved one and me. A special thanks to the night shift crew of Sandy, Donna and Jessica. Thanks again.

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To the staff at Parkland Health Center: Thank you for your excellent care the two days I was in your Hospital. The food was good, the attitudes were positive and the care was outstanding.

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I just wanted to write and praise your nurses for the care they gave my brother-in-law while he was in the hospital. My sisters husband was seriously ill and she would not leave his side . . . she told me over and over how great and wonderful they were to both of them. They showed great compassion for her and what she was going through. They went above and beyond with great care and service. Thank you.

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I would like to comment on the care given to me while was in your Hospital. The nurses are doing an outstanding job. I could not have received any better care anywhere. They were thoughtful and able to find a way of helping me. I could not use either of my hands so they had to assist me with eating and other things. I would like to name a few names that should be praised. They are Doris, Harriann, Hanna, Vickey, Debbie, Crystal, Gloria, Maggie, Rita and Lisa. It is a shame that you have to be sick to meet such a nice group of professional ladies. I hope I don't have to stay in the hospital again any time soon but I know if I do that I will receive the same kind and professional care. Thank you.

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Thank you for helping both my mom and dad during his stay at Parkland Health Center. Your care and concern for both of my parents was deeply appreciated.

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My son was seen in your ED for a broken ankle. We are from St. Louis and your staff took excellent care of him. I was very PLEASED with the fast, friendly and professional service he received. I want to say a special thank you to Dr. Hartel and all the ED staff that took care of him. EXCELLENT, EXCELLENT, EXCELLENT. Thank you.

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On behalf of the 10-year-old-World Series MABA team, we would like to thank you for your donation for our trip. The donations were greatly appreciated by all the boys and their families. The team had a wonderful experience and finished 4th in the United States. Thanks again.

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I would like to praise two nurses, Amber and Heather, for the EXCELLENT care they gave to me during my stay in the Intensive Care Unit.  They are a cut above any nurses I have encountered and should be commended for their professional care and kindness.

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I would like everyone to know that you have a great ED, surgery and post-op staff.  On my recent visit I was admitted and received emergency surgery. The ED staff did a wonderful job and kept me as comfortable as possible. Once admitted, the surgery staff took good care of me and after surgery the post-op staff were excellent. Since I have never been admitted to the hospital before, I was very nervous about the surgery and the type of care I would receive afterwards.  Your staff did an excellent job and I would recommend this hospital in the future. ED nurses (Patsy & Kelli), surgery nurses (Janet), post-op nurses and patient care technicians (Jessica, Pat, Crystal, Harriann, Rae Ann and Denise), Marty and kitchen staff, and Dr. Gallagher. I appreciate everything that was done for me during my stay.

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During my recent visit to the Parkland Health Center Bonne Terre facility's ED, I met the best person I have ever dealt with at the hospital. She was my nurse, Carla. She had the doctor come back into the room and explain things to me and listen to my concerns. She listened to me and made sure I was okay before I left. She completely changed my view of the hospital to a positive one. I want everyone to know how great a nurse Carla is, and we could only hope that all nurses would care like she does.

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Thanks to Parkland Health Center for caring about their patients as people, not just numbers. I have been in and out of the hospital a lot over the past few years, and the service and caring that I have received gets better each time I'm there. Everyone you encounter, from food service to the cleaning service, maintenance and especially the nursing staff are friendly, caring and helpful. You don't find that everywhere you go. So thanks again to each one for making the hard times easier. Thank you and God bless all.

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A psalmist wrote "surely, goodness and mercy shall follow me all the days of my life." Recently goodness and mercy were named Susan, Cindy, Midge, Jennifer, the-girl-with-the-long-pony-tail, the EKG guy, Jeff and a few others whose names I didn't get. Thanks so much for everything. God bless you all.

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To all the nursing staff in the OB department. Thank you so much for all your care with me and my son. You are all excellent at what you do. 
 
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I would like to thank Amber (ICU) for the care and understanding that she provided to our daughter during her stay there. Not only did she provide for her medical needs, she also provided emotional support for all of us. She answered all our questions and was very much the professional nurse. 
 
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My daughter was in vehicle accident and we came to Parkland Health Center's Emergency Department. I can't begin to tell you what wonderful care we received. First came Chris -- very friendly, concerned and professional. He assessed her thoroughly. I knew we were in great hands. Kathy was our nurse. Once again, outstanding care. She was sweet, cheerful and very caring.  Then Dr. DeGarmo was excellent. Some of the test reports were taking a while and he was very apologetic and kept looking in on us. Kudos to the Emergency Department staff.

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To Human Resources, or whoever is responsible for hiring angels,

I encountered several of your staff on my last stay at your hospital. They have my heartfelt gratitude for the excellent care they gave to me. It's nice to know when you are away from home -- during a hospital stay -- you have gathered angels to help with my care. I was impressed with the lab person who did my finger sticks. She was friendly and a beautiful smile. Really awesome at her job.

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To Dr. Gasser and the surgery staff,

Thanks for all the kindness shown to me during my recent exam. You were all very professional and caring in your work. I was nervous and you calmed my fears.

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To all the doctors, nurses and specialists in the ICU,

My family and I cannot thank you enough for the GREAT care and compassion, not only to our mother, but also for the  compassion that was shown us. It is never a good time to loose a loved one, but being around the holidays made it even worse for all of us. We have nothing but praise for your ICU staff. I have never been around such a caring group of people that felt our sorrow and our loss. Thank you each and every one.

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Just a note of thanks for the wonderful care and concern shown to our mother when she was in your Emergency Department. Everyone was very helpful. The lab personnel were very good and the two young men from the Radiology Department were FANTASTIC! It was a joy to see young men being concerned and personable. The doctor on duty that day was very helpful. Again, thank you all.

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I just wanted to say thank you for the wonderful treatment by all the staff that worked with me. To Dr. Hawk, Dr. Mel, Jana Lee (financial), Phil (counselor), Sheila (phlebotomist), and all the nurses (Scott, Ryan, Leann, Bobbi, Jennifer, Rita, Halie, Betty, and Tonya). Everyone was so nice and very helpful. I believe they are putting the "care" back into health care. My request is that anytime I need help that I can receive the same great treatment at Parkland Health Center. Thank you so much for doing a great job!

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Dear staff of hall 200 -- especially Debbie, Judy, Sarah and all nurse assistants who took care of our mother,
 
She got such good care from all of you. You were so kind and gentle with her and we appreciate all you did for her and us.

The V. Family

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Parkland Health Center staff,

We want to thank all of the staff for your donation of slipper socks for nursing home residents. We are positive this will brighten their holidays. Thank you.

Cub Scout Pack 563 --Tiger Den 2

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To all nurses and staff,

I want to thank everyone. I could not have had better care and kindness anywhere else. You are all the very BEST. Thanks a whole lot.

Mrs.. S.

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Recently, I brought my sister to the Emergency Room at Parkland with a broken arm. We want to commend the doctor (Dr. Clippard), the bone specialist (Dr. Piatkowski) and the nurses (Cindy Myers and Sandy Romines) for the professional and kind way we were treated. 
 
My sister is from Kentucky and I was proud that the staff took such good care of her. The nurses were extremely helpful and should be commended as assets to your staff.

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My sister had a total knee replacement at Parkland. I wanted everyone to know that her nurses provided wonderful care.

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Nurses and aides,

I cannot express enough appreciation for your kindness and great care during my recent stay. Everyone was very professional. I especially appreciated all who listened to my "sad story" and offered sympathy and advice.

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Nursing, Dietary and Housekeeping (second floor),

My husband and I wish to thank you all for the attention and care provided him during his recent hospitalization. It was a time of fear and frustration while we waited for pain relief and a diagnosis. The staff worked very quickly with the doctor. I had faith in you all the way . . . but I needed to quiet family fears. 

Find a doctor or make an appointment:
573.431.3338 OR CALL TOLL-FREE 800.392.0936
General Information:
573.756.6451 OR CALL TOLL-FREE 800.734.3944
Copyright © 1997-2015. BJC HealthCare. All Rights Reserved.

Parkland Health Center -- Farmington
1101 West Liberty Street | Farmington, Missouri 63640
phone -- 573.756.6451 | fax -- 573.756.9742


Parkland Health Center -- Bonne Terre
7245 Raider Road | Bonne Terre, Missouri 63628
phone -- 573.358.1400 | fax -- 573.358.4684